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Providing free, confidential, independent and impartial advice to people in the City.

 

We provide free, confidential and impartial advice

Citizens Advice Newcastle is a local charity providing free, confidential, independent and impartial advice to people who live or work in the City. Our team of over 50 specially trained volunteers and 23 staff offer advice on almost any issue - including money, benefits, housing, immigration, employment, consumer issues, family problems, social care and health services.

Benefits advice

Click here for agencies offering information and advice on welfare benefits and tax credits, including form filling, better off calculations, and appeals

Bill payment services

Click here for agencies offering a bill payment service for people without bank accounts or internet access

Debt advice

Click here for agencies offering debt advice including assessment, financial statements, negotiation with creditors, ongoing casework and representation services

Employment Law Advice

Advice on all issues relating to employment - unfair dismissal, contracts of employment, disciplinary and grievance

Energy advice

Click here for agencies offering information and advice on energy efficiency, home insulation and how to pay less for electricity, gas and other utilities

Housing / Family advice

Click here for agencies offering Housing / Family advice

Money management & Budgeting advice

Click here for agencies offering budgeting advice to help people to manage their finances and make their income stretch further.

Online advice services

Service for the elderly regarding online best practice guides.