Providing free, confidential, independent and impartial advice to people in the City.
Citizens Advice Newcastle is a local charity providing free, confidential, independent and impartial advice to people who live or work in the City.
Our team of over 50 specially trained volunteers and 23 staff offer advice on almost any issue - including money, benefits, housing, immigration, employment, consumer issues, family problems, social care and health services.
If you require assistance within an area covered by any of the services below, please click the button below to contact us directly and we will arrange for you to have a referral.
Click here for agencies offering information and advice on welfare benefits and tax credits, including form filling, better off calculations, and appeals
Click here for agencies offering a bill payment service for people without bank accounts or internet access
Click here for agencies offering debt advice including assessment, financial statements, negotiation with creditors, ongoing casework and representation services
Advice on all issues relating to employment - unfair dismissal, contracts of employment, disciplinary and grievance
Click here for agencies offering information and advice on energy efficiency, home insulation and how to pay less for electricity, gas and other utilities
Click here for agencies offering Housing / Family advice
Click here for agencies offering budgeting advice to help people to manage their finances and make their income stretch further.
Service for the elderly regarding online best practice guides.